Nine months into the current year, we’re proud to say that OnFulfillment is on pace to sign a near record number of new customers for a 12-month period.
While admittedly a lot of the credit goes to pent-up demand for the comprehensive marketing and event fulfillment services we provide, we like to think that our approach to onboarding new customers is a significant contributing factor.
What sets us apart from the competition? The fact that we treat our initial meetings with prospects as an interview rather than a sales pitch. Since our inception more than 20 years ago, our goal when meeting with a potential new customer has always been to first understand what they need and then find a solution that is mutually beneficial to both parties. We endeavor to treat the client-vendor relationship as more of a partnership by offering the right level of support without overselling our services. This approach leads to a greater level of trust and confidence on the part of the customer, and for us, it’s been very effective.