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OnFulfillment Blog | Company Store

Regular Business Reviews Increase Profitability and Productivity

We’ve said it many times before in this blog forum: for a vendor/client relationship to be truly successful, it must be managed as a partnership where both parties are equally vested in the results. Unless everyone is committed to achieving a common goal, the relationship is nothing more than a business arrangement where one side pays an agreed-upon amount of money and the other side delivers a set of agreed-upon services, day in, day out.

In the marketing fulfillment vendor/customer dynamic, a critical part of this partnership is regular business reviews.  Whether conducted annually, quarterly, or somewhere in between, these reviews provide critical insight into whether goals are being met, if those goals need to be adjusted based on observed metrics, and what kinds of tweaks are required to make the necessary changes.

Topics: Global Fulfillment Company Store Marketing Fulfillment

AI vs. AI: Artificial Intelligence and Actual Interaction

Artificial intelligence (AI) is ubiquitous.

It’s understandable.  AI can perform in seconds a task that might take a person hours to complete.  AI is fast, impartial, and tireless.  It doesn’t require breaks, praise, or even a salary.  The appeal is intoxicating.

In response, companies around the world are moving quickly to incorporate AI into their operations—some might say too quickly.  In their haste to adopt the technology and increase revenues, these companies are losing sight of the human cost in terms of displacement and lost jobs.

Topics: Customer Success Company Store Custom Developments & Integrations

AI-Assisted Search is Changing How Companies Find Vendors

using ai search to more efficiently find fulfillment vendorsAnyone who has recently performed an online search for a specific service—say, “marketing fulfillment”—can’t help but notice that AI has fundamentally changed the experience.

Rather than just getting a list of names and links, users are being presented with a comprehensive analysis of the request, including a thoughtful evaluation of various qualified vendors that meet their unique requirements.

It’s quite a change from the old methods of finding information online.  The industry is rapidly moving away from simple search engines to more sophisticated answer engines, and it’s all thanks to artificial intelligence.

Topics: Global Fulfillment Company Store

Branded Corporate Apparel Trends for 2026

We’re about a third of the way through 2026, and very distinct corporate apparel trends are beginning to emerge.  In this blog, we’ll discuss these trends and provide suggestions on ways to capitalize on their popularity to ensure your corporate branded apparel really does your company proud.

Topics: Promotional Swag Riley's Picks Company Store Corporate Gifting

AI Will Make Marketing Fulfillment Better, Faster, and Cheaper

  During a recent interview, someone asked me if there was a time when I knew events and developments were changing the marketing fulfillment business forever.

Without hesitating, I said “Yes—1998.”

That was the year I was first exposed to the true power of the Internet. Of course I was aware that it existed; it was a place to browse and explore various topics or research businesses—nothing more than a novelty or online encyclopedia, really. Safe to say, up to that point, no one could say for certain where it was headed.

Topics: Company Store Custom Developments & Integrations Marketing Fulfillment