OnFulfillment Blog | Marketing Fulfillment

Over the past decade or two, it has become increasingly common for marketing organizations to outsource the bulk of their writing, design, and fulfillment services to outside vendors.

From a business perspective, it makes a lot of sense. It’s typically more cost-effective to bring in outside help only when needed rather than hire—and pay for—full-time staff. It’s largely a transactional relationship that lasts only as long as the project in question, and it works well for both sides.

Managing those relationships so that they continue to benefit both sides, however, requires some work. It’s natural to grow comfortable with the vendors you’ve carefully groomed over the years, steeping them in your corporate culture. They know you; you trust them. It’s comfortable. It’s…easy.

That’s when it’s time to take a close and critical look at the relationship.

Event season is heating up. That means companies will be looking for shippers to help them get their materials to venues around the country.

There are many vendors to choose from. It’s a highly competitive field, and shippers will be negotiating aggressively and making lots of promises to get the business. That is the time to be highly skeptical and to do the necessary research before signing a contract or even making a handshake agreement.

Everyone knows that if an offer seems to be too good to be true, it usually is. Making an ill-advised decision has significant consequences, and making a bad decision about a shipper when your event is on the line could be disastrous.

Three years after the global peak of COVID 19 cases, and two years after it was declared “over” by both the World Health Organization (WHO) and the United States Government, the pandemic is still casting a shadow over the corporate world.

We’ve all heard the phrase “don’t sweat the small stuff.” That’s great advice—at least, for most situations.

But when it comes to event management and fulfillment, it’s almost all “small stuff.” The big stuff—like booth construction, signage, product displays—is right there in front of you, easy to see, track, and fix if needed. Instead, it’s the dozens of often overlooked administrative and organizational tasks that pose the real challenge. Collectively these jobs make an oversized contribution to the ultimate success of every trade show, conference, and seminar—and it’s not uncommon for many of them to slip through the cracks.

In fact, the small stuff is so important to effective event management that it brings to mind another popular phrase: “The devil is in the details.”

Anyone who works in sales or marketing within the medical device industry understands that they must deal with numerous challenges and restrictions that impact their ability to do business effectively and efficiently.

Over the years, a number of regulations including the Health Insurance Portability and Accountability Act (HIPAA), the Affordable Care Act (ACA), and the Anti-Kickback Statute have been imposed to protect patient privacy, ensure quality care, and prevent fraud within the healthcare system. While these regulations do a great job of achieving their goals, they also add several layers of bureaucracy and security to what used to be a fairly simple and straightforward sales process.

While this can be frustrating for marketers, there are ways to navigate around the system to overcome—or effectively avoid—many of these roadblocks. It requires a more “old school” approach that features a return to basics and a revival of old skillsets that will take many back to the early days of marketing fulfillment.