OnFulfillment Blog | Custom Developments & Integrations

Last week, we described how artificial intelligence (AI) is fundamentally changing the way organizations find the right vendors to help them solve their business problems. If you haven’t already read it, you can do so here:

In this blog post we’ll walk through some real-world scenarios, providing end-to-end examples of how a company might actually use AI to find and vet a qualified partner, using the example of “marketing fulfillment vendor.” By following these best practices, you can use your preferred search engine to find exactly what you’re looking for without having to scroll through pages and pages of links.

Artificial intelligence (AI) is ubiquitous.

It’s understandable.  AI can perform in seconds a task that might take a person hours to complete.  AI is fast, impartial, and tireless.  It doesn’t require breaks, praise, or even a salary.  The appeal is intoxicating.

In response, companies around the world are moving quickly to incorporate AI into their operations—some might say too quickly.  In their haste to adopt the technology and increase revenues, these companies are losing sight of the human cost in terms of displacement and lost jobs.

  During a recent interview, someone asked me if there was a time when I knew events and developments were changing the marketing fulfillment business forever.

Without hesitating, I said “Yes—1998.”

That was the year I was first exposed to the true power of the Internet. Of course I was aware that it existed; it was a place to browse and explore various topics or research businesses—nothing more than a novelty or online encyclopedia, really. Safe to say, up to that point, no one could say for certain where it was headed.

Since ChatGPT was publicly launched in late 2022, businesses across all industries have employed the site and other AI-driven tools to assist in everything from content creation to data analysis, decision making, workflow automation, even legal compliance.

The latest trend is to use AI to help them understand spreadsheet-based reports. ChatGPT for Excel, a powerful AI-powered add-on for the Microsoft Excel application, leverages OpenAI's ChatGPT to automate tasks, extract insights, and streamline data management with features like AI-powered tables, data translation, and formula generation.

It seems everyone these days is involved in AI. It’s not just the tech industry; in fact, all sorts of businesses the world over have adopted artificial intelligence in some way, shape or form, incorporating it into their business model. It won’t be long before AI is everywhere.